SERVICE

While we are best known for CASE brand construction equipment, our top- quality service is what keeps customers coming back.

The secret is our commitment to you. We are dedicated to constantly searching and staying alert to new ways of giving the best possible equipment support. For this reason, we can guarantee your most important needs; good quality service, competitive rates, genuine parts, and lubricants.

THE TEAM

Our equipment service team is composed of highly qualified, factory-trained technicians, each working from fully equipped service vehicles purpose-built for on-site service and repairs. Just as importantly, each member of our team is friendly and easy to work with, sharing our commitment to high-quality work and excellent service.

WHERE CAN WE SUPPORT YOU?

No matter where your jobs take you, we can support you and your equipment.

Alongside our workshop facilities in Dandenong, we have regional depots in Hamilton, Ballarat, Geelong, and Stratford. Together with our field service units, these give us coverage across all Victoria.
But that is not the limit. Through our CASE support network, we can support your work all over Australia!

We don’t want long distance or heavy traffic to be a financial burden in maintaining your machine, so our key to keeping your travel costs as manageable as possible is transparency. Our travel costs only cover kilometre distance, technician travel time, tolls and penalty rates where required.