SERVICE

Construction equipment servicing, maintenance and repairs

SERVICING YOUR EQUIPMENT

Case Vic is equipped with the knowledge and experience necessary to guarantee that your excavator, wheel loader, skid steer or construction equipment, is properly serviced.

In order to guarantee that your excavator operates well and lasts as long as possible, it’s crucial that you do routine maintenance on it. We provide routine excavator and plant equipment service and maintenance, either in our workshop or at the site of your choice. In order to ensure that you won’t require major repairs for problems that may simply be avoided with routine maintenance, we make sure to check vitals like the battery, undercarriage, fluid levels, and much more when undertaking regular maintenance.

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    HOW WE SERVICE PLANT EQUIPMENT AND EXCAVATORS

    While we are best known for CASE brand construction equipment, our top-quality service is what keeps customers coming back.

    The secret is our commitment to you. We are dedicated to constantly searching for and staying alert to new ways of providing the best possible equipment support and most efficient service. For this reason, we can guarantee your most important needs; good quality service, competitive rates, and genuine parts and lubricants.

    Case Vic is equipped with the knowledge and experience necessary to guarantee that your excavator, wheel loader, skid steer or construction equipment, is properly serviced.

    In order to guarantee that your excavator operates well and lasts as long as possible, it’s crucial that you do routine maintenance on it. We provide routine excavator and plant equipment service and maintenance, either in our workshop or at the site of your choice. In order to ensure that you won’t require major repairs for problems that may simply be avoided with routine maintenance, we make sure to check vitals like the battery, undercarriage, fluid levels, and much more when undertaking regular maintenance.

    THE SERVICE TEAM

    The team at CASE VIC knows it’s about more than getting your construction or earthmoving equipment up and running, it’s about keeping it on track too. Highly qualified, efficient and friendly, each of our team members share our commitment to excellent service and top-quality performance. To us, the right machine care means expert work and results that you (and your customers) can trust. There are multiple options available for your plant equipment servicing, from workshop-based service to field service from a mobile excavator mechanic and emergency replacement parts delivered directly to your worksite.

    Good service means keeping the process easy for you. CASE VIC has a quick and thorough process for identifying, qualifying, and ordering the parts you need. Whether remotely or on-site, our parts interpreters can help you out in a pinch, providing genuine CASE parts that are made to optimise your machine’s performance. If you’re not sure what you need or what’s available, call us on 03 8710 5000, or speak to the service team directly. Whatever you need, we’ve got you covered.

    FIELD SERVICE CREW

    Distance can make servicing and repair seem intimidating, but our field service for your plant and earthmoving equipment is as simple and easy as it sounds. With fully kitted-out service vehicles, the CASE VIC team can reach you wherever you are in Victoria, giving you top-quality on-site service and repair.

    We don’t want it to cost more than it has to either, and no one should pay a call-out team for sitting in traffic! The CASE VIC team keeps all travel costs completely transparent to minimise the financial burden, only covering kilometre distance, technician travel time, and tolls and penalty rates where required.

    WORKSHOP SERVICE CREW

    Our two workshops in Dandenong and Truganina, Melbourne, along with our regional depots in Hamilton, Ballarat, Geelong, and Stratford, are fully equipped to keep your construction machinery in top form. With a wide selection of parts and an efficient ordering system, our team can assist you in getting your machine moving with ease.

    WHERE ELSE CAN WE SUPPORT YOU?

    Further-Afield Crew – No matter where your jobs take you, we can support you and your equipment.

    Working outside Victoria? Never fear! Our CASE support network reaches all across Australia, giving you access to our expertise and top-quality CASE experience wherever you are. Whether it’s for booked services or an emergency call-out, our experts are just a phone call away to assist you.