Field and Workshop Plant Equipment Service Melbourne

Field and Workshop Plant Equipment Service dandenong

SERVICE

While we are best known for CASE brand construction equipment, our top- quality service is what keeps customers coming back.

The secret is our commitment to you. We are dedicated to constantly searching and staying alert to new ways of providing the best possible equipment support. For this reason, we can guarantee your most important needs; good quality service, competitive rates, genuine parts, and lubricants.

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THE SERVICE TEAM

The team at CASE VIC knows it’s about more than getting you running, it’s about keeping you on track too. Highly qualified, efficient and friendly, each of our team members share our commitment to excellent service and top quality performance. To us, the right machine care means top quality work and results that you (and your customers) can trust. There are multiple options available for your plant equipment servicing, from workshop based service to field service and emergency replacement parts directly to your worksite.

Good service means keeping the process easy for you. CASE VIC has a quick and thorough process for identifying, qualifying, and ordering the parts you need. Whether remotely or on-site, our parts interpreters can help you out in a pinch, providing genuine CASE parts that are tailor-made to your machine’s performance. If you’re not sure what you need or what’s available, call us on 03 8710 5000, or speak to the service team directly. Whatever you need, we’ve got you covered.

Case Vic Field Service Team Plant equipment service Case Vic melbourne

Pictured left to right: Simon Lewis, Louise Selby, Brett Chipperfield, Dinesh Chand, Paulo Alarcon

FIELD SERVICE CREW

Distance can make servicing and repair seem intimidating, but our field service for your plant equipment is as simple and easy as it sounds. With fully kitted-out service vehicles, the CASE VIC team can reach you wherever you are in Victoria, giving you top quality on-site service and repair.
We don’t want it to cost more than it has to either, and no one should pay a call-out team for sitting in traffic! The CASE VIC team keeps all travel costs completely transparent to minimise the financial burden, only covering kilometre distance, technician travel time, tolls and penalty rates where required.

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Pictured left to right: Indika Kandegama, Ben Oddy, Jack Bowed, Liam Jerram, Dave Dale

WORKSHOP SERVICE CREW

The main workshop is located in Dandenong, Melbourne, kitted out with everything that keeps your tools in top-form. Alongside the main workshop we have regional depots for plant equipment service in Hamilton, Ballarat, Geelong, and Stratford. With a massive selection of parts on hand and an easy order-in system, this team is efficient and can get your machine moving with ease.

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WHERE ELSE CAN WE SUPPORT YOU?

Further-Afield Crew – No matter where your jobs take you, we can support you and your equipment.

Working outside Victoria? Never fear! Our CASE support network reaches all across Australia, giving you the expertise and top quality CASE experience wherever you are. Whether it’s for booked services or an emergency call-out, our experts are just a phone call away.

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CONTACT US

The Service Team

Justin Brennan
Workshop Foreman

Louise Selby
Service Manager

Shane Carey
Warranty Advisor Workshop

David Dale
Field Service Manager

Kate Schonewille
Service Administrator

Office Hours

Mon-Fri | 7:30 am – 5:30 pm
Sat | 8 am – 12:30 pm
Sun | Closed

After-hours Contact Number
0428 028 290

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Learn More About Us