CASE genuine parts and attachments
PARTS
We know that genuine parts are a must for ensuring the right CASE specs are met, for safety, efficiency and longevity. Our team’s objective is to make sure you get the right part the first time around, which can often be sourced within 2-4 hours for pick-up (from Dandenong or Truganina) and 3-5 business days for delivery. As an added service, our friendly experts will often visit clients in person to make the whole process easier, and make sure we’re helping you get exactly what you need.
THE BEST PART
CASE VIC knows a machine is more than just the sum of it’s parts. With more storage across two central locations, we aim to carry the parts lines you need and stock them when you need them. Our parts range includes:- CJ4 Engine Oil 20L
- Gearbox
- Glass Doors
- Hydraulic Excavator Oil
- Gears
- Engine Oil
- Filter Fuel
- Hydraulic Hammer Kit
- Hydraulic Fluid 20L
- Bolt on Pads
REASONS TO GET ATTACHED
Attachments are a game-changer in expanding project opportunities, allowing more functionality and getting better value from your machines. Attachments mean versatility, being able to offer add-ons to your projects. Using attachments shouldn’t come with strings attached either. With options for both hire and purchase, genuine excavator and loader attachments are available through our Dandenong and Truganina dealerships. Available attachments include:- Hydraulic Tilt Hitch
- Hydraulic Hitch for CX130 & CX145C
- 1600mm Mud Bucket for CX145C from ABS
- Hydraulic Hitch for CX80C
- CX210C & CX235C Quick Hitch
- 2 Meter Mud Bucket from ABS
- Tilt Hitch for CX210C & CX235C
- 600mm Dig Bucket for CX145C
- 4/1 Bucket with Teeth
- Hydraulic Hammer
Not sure what part you need?
Speak to our helpful parts interpreters today.Parts Return Policy
Parts may be returned to CASE VIC, subject to the following criteria.Parts may be returned to CASE VIC, subject to the following criteria.
- MUST be in original packaging and in a saleable condition. The CASE VIC Management team will have final discretion on whether condition returned is acceptable.
- Have not been used, or display any signs of use.
- Are returned within 30 days. Parts returned within 14 days will acquire a 15% fee.Parts returned between 14-30 days will incur an additional 20% fee.
- Note, freight costs associated with original invoice will not be subject for return/credit.
The following parts are not eligible for return or credit:
- Where the proposed return date is more than 30 days from invoice.
- Parts not normally stocked by CASE VIC and have been specifically ordered for the customer/outsourced from a third-party vendor.
- Parts not returned in original packaging and or damaged packaging.
- Incomplete Parts.
- Parts which have been fitted or used to any degree.
- All electrical components, batteries, hydraulic components, gasket kits, fluid and lubricants.
- Items sourced from overseas.
The following conditions apply on all parts returns:
- CASE VIC is not liable and will treat each credit request on a case-by-case basis.
- The customer must supply a copy of the original invoice relating to the return for it to be processed.
- Freight costs for sourcing and/or returning parts are at the expense of the customer.
- If sold as a cash sale, the return will be processed to the card associated with the original transaction or bank account if paid via Electronic Funds Transfer.
- Account holders will have funds returned to their active accounts.