Minimum Qualifications, Skills, Experience and Language(s)
Essential
- Experience in a Parts role
- Forklift Licence
- Driving Licence
Desirable
- Experience in Earthmoving Parts
- Ability to drive manual
Parts Interpreter
Department/Brand
CASE VIC
Location
Truganina
Reports to
Parts Manager
ROLE PURPOSE
Case Vic is seeking a Parts Interpreter to join the team. We are looking for an enthusiastic self-motivated person with an eye for detail, who is friendly, systematic, and driven by achieving results to support our fast-paced environment.
Major Accountabilities
Key Responsibilities
- Establish, develop and maintain positive customer relationships
- Analyse existing/potential customer parts needs
- Provide accurate information and advice to customers and internal staff
- Achieve agreed upon sales targets and outcomes within schedule
- Assist with merchandising displays
- Participate in stocktakes
- Ensure the swift resolution of customer problems and complaints
- Occasional Saturdays & on-call roster
About you
- Ability to work Saturdays and outside normal hours during peak seasons
- A supportive team player with a can do attitude
- Ability to learn and adapt to new systems and technology
- Proven ability to build professional relationships with clients and seek new parts sales opportunities
- Proficient in parts merchandising, selling techniques and parts ordering software
- Good problem-solving skills and ability to multitask and prioritise
Health, Safety & Environment (HSE)
Health, Safety & Environment (HSE) Responsibilities
All persons at a place of work have both a moral and legal obligation to ensure the safety and wellbeing of themselves and others.
HSE Responsibilities and expected behavior’s, for the leadership level stated above, shall be included in individual performance review processes.
Health, Safety & Environment (HSE) Authority
All Case Vic employees have the responsibility, and authority, to stop any work activity that they believe presents an imminent risk to their own or someone else’s safety.
An employee shall not be reprimanded for stopping a work activity where a legitimate and imminent HSE risk exists.